SOS Medical Group
Your health and safety are our priority. If you become sick or injured during your stay, SOS Medical Group provides professional, bilingual medical care 24 hours a day, 7 days a week.
Located on Av. Las Gardenias in Wanchaq, SOS Medical Group is one of Cusco's most trusted private medical clinics. Even better, their doctors can come directly to Loki Hostel, so you can receive professional medical attention without having to travel while you're feeling unwell. They also provide emergency care, specialist consultations, laboratory testing, imaging, hospitalization, and ambulance services.
The clinic works with most international travel insurance providers, and in many cases guests only need to pay their insurance deductible, making treatment simple and stress-free. English-speaking doctors are available and have extensive experience treating international travelers, including altitude sickness, stomach illnesses, infections, injuries, and travel-related medical concerns.
Whether you need a quick consultation, emergency treatment, or a doctor to visit you at the hostel, SOS Medical Group is here to help.
24/7 emergency medical care
Doctors can visit guests at Loki Hostel
English-speaking medical professionals
Accepts most international travel insurance
Insurance deductible options available
Emergency and urgent care
Travel medicine specialists
Laboratory and diagnostic testing
Hospitalization available
Ambulance services
Ideal for altitude sickness, stomach bugs, infections, injuries, and travel illnesses
Fast, professional, and reliable service
Usage Instructions
If you are feeling unwell, speak to reception and we can help arrange a doctor from SOS Medical Group to visit you at Loki Hostel.
They are available 24 hours a day, 365 days a year, and can provide consultations at the clinic or at your accommodation.
Additional Services
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Bia Rica – Burgers & Bistro
Craving an incredible burger after a day exploring Cusco? Look no further than Bia Rica – Burgers & Bistro, located right next door to Loki Hostel on Cuesta Santa Ana. Owned by our Irish friend Alan, Bia Rica has quickly become a favorite among travelers and locals for its juicy gourmet smash burgers, delicious sandwiches, crispy fries, and relaxed atmosphere. Every burger is made with quality ingredients, fresh toppings, and homemade sauces that keep guests coming back for more. Whether you're looking for a hearty dinner after hiking to Machu Picchu, a casual meal before a night out, or simply one of the best burgers in Cusco, Bia Rica is the perfect choice. Pair your meal with a cold beer and enjoy great food just steps from your room. Because it's literally next door to Loki Hostel, it's one of the easiest and most convenient places to eat during your stay. Bia Rica is well reviewed by guests and has earned a strong reputation for its gourmet burgers and friendly service.
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Mago Travel
Planning your adventure in Cusco has never been easier. Mago Travel is the official travel agency located inside Loki Hostel, making it simple to organize unforgettable experiences throughout Cusco and Peru without ever leaving the hostel. Whether you're dreaming of visiting Machu Picchu, hiking the Salkantay Trek, exploring Rainbow Mountain, discovering the Sacred Valley, or taking an ATV adventure through the Andes, Mago Travel offers reliable tours with experienced local operators at competitive prices. The team can also help arrange airport transfers, transportation, day trips, multi-day treks, and travel advice tailored to your itinerary. Their local knowledge ensures you choose the best option for your budget, travel style, and schedule. Conveniently located inside Loki Hostel on Cuesta Santa Ana, Mago Travel is the perfect first stop after checking in. For more information or to book your next adventure, speak directly with Luz or contact her on WhatsApp: +51 935 190 590.
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Massages by Ajna Holistic
Experience deep relaxation without leaving Loki Hostel. Ajna Holistic Spa offers professional massage treatments designed to help you recover after trekking, long travel days, or simply unwind while exploring Cusco. Whether you've just completed the Salkantay Trek, the Inca Trail, Rainbow Mountain, or spent the day walking Cusco's steep cobblestone streets, a massage is the perfect way to ease tired muscles and restore your energy. Led by Yarit, Ajna Holistic Spa is one of the highest-rated wellness experiences on TripAdvisor, earning outstanding reviews from travelers for its personalized treatments, professional service, and welcoming atmosphere. Guests celebrating a birthday can also enjoy special birthday packages, and Loki Hostel guests receive exclusive discounts. Choose from relaxing, therapeutic, deep tissue, and holistic massage treatments tailored to your body's needs. Every session is designed to relieve tension, improve circulation, reduce stress, and leave you feeling refreshed for your next adventure. The treatments are conveniently offered at or arranged through Loki Hostel, making it easy to fit wellness into your travel plans without searching for a spa elsewhere. Book your massage directly! Contact Yarit on WhatsApp: +51 950 774 676.
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Mismo Cafe and Thrift Store
Mismo Café & Thrift Store is one of Cusco's hidden gems, combining specialty coffee, delicious homemade food, and a carefully curated thrift shop in one unique space. Mismo cafe is the perfect place to relax with a great cup of coffee, enjoy fresh pastries or brunch, browse vintage clothing, and discover one-of-a-kind treasures. The café serves high-quality Peruvian coffee alongside homemade treats, healthy breakfasts, sandwiches, and seasonal dishes in a warm, welcoming atmosphere. Inside, you'll find a thoughtfully selected collection of second-hand clothing, accessories, and unique vintage pieces, making it a favorite stop for sustainable shoppers and travelers looking for something special. Whether you're looking for a quiet place to work, catch up with friends, or shop sustainably, Mismo offers one of the most charming café experiences in Cusco.
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Loki Recommends
Beyond the hostel walls, Loki has built up a little black book of trusted local partners over the years: the spa we send guests to, the cafes around the corner, the travel agency that sorts our treks and the medical team we call in an emergency. These are the extras that make your stay in Cusco easier, and every one comes recommended by the Loki crew.
Services We Recommend
- Wellness & massage: Unwind after a trek with a massage or spa treatment from a trusted local partner.
- Cafes & eating out: Great coffee, casual bites and hearty meals just a short walk from reception.
- Travel & tours: Reliable agencies for Machu Picchu, the Sacred Valley, Rainbow Mountain and beyond.
- Medical care: English-speaking medical services and pharmacies for altitude, stomach bugs and the unexpected.
- Everyday essentials: Laundry, shops and the little things you need for life on the road.
Our Recommendations
Just Ask Reception
Not sure where to start? Our reception team lives in Cusco and can point you to the right place for whatever you need.
Book Through Trusted Partners
We only recommend businesses we know and trust, so you can book tours and services with peace of mind.
Look After Yourself
Cusco sits at 3,400m. If altitude or a stomach bug slows you down, ask us and we will connect you with reliable medical help.
Support Local
Many of our partners are small local businesses. Choosing them keeps your money in the community and gets you a warmer welcome.
Loki Recommends Questions
Does Loki recommend local services and businesses in Cusco?
Yes. Over the years the Loki crew has built up a network of trusted local partners for massages, cafes and restaurants, tours, medical care and everyday essentials. Just ask reception and we will point you in the right direction.
Where can I get a massage in Cusco?
We work with a trusted local spa and can recommend a massage or wellness treatment to help you recover after a trek. Ask reception and we will help you book.
Can Loki help me book tours to Machu Picchu?
We don't run tours ourselves, but we can recommend a reliable local travel agency to arrange Machu Picchu, the Sacred Valley, Rainbow Mountain and other treks and tickets. Reception can help you get in touch.
What should I do if I feel sick or have altitude sickness in Cusco?
Cusco sits at around 3,400m, so altitude can affect anyone. Take it easy, stay hydrated and drink coca tea. If you need medical help, ask reception and we will connect you with a trusted, English-speaking medical service.
Where can I eat near Loki Cusco?
There are great cafes and restaurants just a short walk from reception, from casual coffee stops to hearty meals. Ask the crew for our current favourites.
Are the recommended services included in my stay?
These are independent local partners rather than part of your room rate, so you pay them directly. We recommend them because we trust them, and reception is always happy to help you arrange anything.